Four members to watch
As seen on TV and YouTube, here's their story
Every member is a star at STCU. And each one has a story. Here are four worth following:
Jenny's story
"When you're a kid," Jenny says, "you bank wherever your parents bank."
It didn't dawn on Jenny that she was joining a credit union when her mother drove her to an STCU branch. She didn't know it was a not-for-profit, member-owned cooperative; she just wanted a safe place for the $160 she had earned working at a tofu shop.
In the years since, she's heard friends complain about hidden fees and impersonal service at their national banks. Gradually, she began to realize there really was a difference.
“It's so funny to say you love your credit union, but I do," Jenny says.
When she opened Carousel, a vintage clothing store in downtown Spokane, Jenny was glad to hear that STCU could handle her business accounts. That means she can concentrate on her passion: just-right vintage clothes and accessories for everyday or special occasions.
"I work all the time. I never stop thinking about it," says Jenny, looking chic in a lamb's wool sweater from the 1950s and clip earrings from the '60s. "For me, this is all fun."
Watch all STCU videos on YouTube.
Erick's story
Erick is a left-brain guy. He loves numbers, manages projects and plays pinochle during lunch. His personal finances are highly organized.
Erick has money deposited automatically into STCU savings accounts that are designated for specific purposes. One account is labeled "car," so there's always money available for repairs. Another is labeled "vacations" so he and his wife, Katie, can save for trips to the warm places she craves. Other accounts are labeled "hobbies" and "gym" and "taxes."
Erick accesses his accounts using mobile devices, such as smart phones and tablet PCs. He goes online to check his balances, transfer funds and use STCU billpay. He can apply for loans online, too.
In fact, Erick visits online banking more than any other STCU member, sometimes more than 700 times a month.
"The engineer part of me wants to track everything, see where it goes," Erick says.
Organization. That's his trump card.
Watch all STCU videos on YouTube.
Dena's story
Dena feels like someone had her in mind when they designed and built her house back in 1922.
She loves being across the street from Corbin Park in "the friendliest neighborhood you've ever seen." She loves the brick arches over the front porch, the hardwood floors and the crown molding.
"It really is a one-of-a-kind little house," Dena said. "They call it 'Mediterranean eclectic' architecture."
Dena got her mortgage loan through STCU. That means she dealt with local folks – not someone back east who doesn't know Millwood from Medical Lake. She locked in a great rate, and with automatic payments, she never has to write a check or to worry whether her loan payment will arrive on time.
"The credit union allowed me, a single mother, to buy my first house by myself," she said. "It felt like a really big step."
Watch all STCU videos on YouTube.
Krista's story
First it was a Laundromat. Then an auto body shop. A contractor was using the old building for storage before Krista's parents bought it in 2009.
Now, it's South Perry Pizza, and Krista runs the place.
Now, Krista manages 10 employees, a number that sometimes swells to 20 in summer. South Perry Pizza has become what the family envisioned: A gathering spot that enhances and supports the neighborhood.
"As much as we can, we try to deal with local businesses," Krista said.
That includes STCU, her local financial cooperative. Krista turns to our South Hill Branch for all her business banking needs, and keeps her personal accounts there, as well.
Krista has plenty of reason to be proud: Her business was voted "Best New Restaurant" in 2010 by readers of the Pacific Northwest Inlander. And her credit union has been named best in the region in the same survey for six consecutive years.
Makes you think Krista might be onto something.
Watch all STCU videos on YouTube.
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